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WHAT TO EXPECT WHEN YOU'RE EXPECTING ROBOTS

Laura Major Julie Shah

The Future of Human-Robot Collaboration

The next generation of robots will be truly social. How can we make sure that they play well in the sandbox?
Most robots are just tools. They do limited sets of tasks subject to constant human control. But a new type of robot is coming. These machines will operate on their own in busy, unpredictable public spaces. They'll ferry deliveries, manage emergency rooms, even grocery shop. Such systems could be truly collaborative, accomplishing tasks we don't do well without our having to stop and direct them.

This makes them social entities, so, as robot designers Laura Major and Julie Shah argue, whether they make our lives better or worse is a matter of whether they know how to behave.

What to Expect When You're Expecting Robots offers a vision for how robots can survive in the real world and how they will change our relationship to technology. From teaching them manners, to robot-proofing public spaces, to planning for their mistakes, this book answers every question you didn't know you needed to ask about the robots on the way.

Julie Shah co-chairs the group on Social Implications and Responsibilities of Computing in the Schwartzman College of Computing at MIT, where she also directs the Interactive Robotics Group. She is an associate professor in the Department of Aeronautics and Astronautics, and designs human-robot collaborative systems. She is a Radcliffe Fellow, has received an NSF Career award, and been named Tech Review's 35 Innovators Under 35. Her research has been profiled in the New York Times, Harvard Business Review, The Economist, The Atlantic, and many other outlets.
Laura Major is the CTO of Autonomous Mobility at Aptiv, where she leads a team of engineers designing autonomous vehicles. Previously, she was VP of Engineering for CyPhy Works, where she developed fly-by-wire drones, and the Division Head of the Laboratory for Information and Cognition at Draper Labs. In 2014, Major was recognized by Mass High Tech as a Top Woman to Watch and as a national SWE Emerging Leader, given to just 10 women annually.
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Published 2020-10-13 by Basic Books

Comments

Chinese: China Machine Press

Shah and Major's engaging, deeply knowledgeable book again demolishes the twentieth-century myth that autonomous robots operate completely on their own. They show that the key to success of robots in real human environments is collaboration with people and infrastructure. Achieving success will take a new generation of engineers, skilled in the social and behavioral sciences as well as data and physical sciences. Major and Shah are the engineering leaders of that generation.

With some 30 million robots currently employed in homes around the world, Major and Shaw show where current expectations are accurate, and where both humans and robots still have a lot to learn. Read more...

Major and Shah have written a highly entertaining book about the importance of understanding human-robot interaction. Hollywood has long given us a vision of what a future society full of robots may look like. What to Expect When You're Expecting Robots book explains many of the challenges we will have to overcome to deliver on such a reality, from basic interaction to building complete eco-systems.

What To Expect When You're Expecting Robots poses thought provoking questions, and offers critical and timely advice about how to build and live with tomorrow's working robots. With their breadth and depth of experience in industry and academia, I can't think of anyone more qualified to start this important discussion than Laura Major and Julie Shah. A must-read for entrepreneurs, government officials, and citizens alike.

Our society is on the brink of a dramatic transformation, one that will radically alter the relationship of humans and machines. Laura Major and Julie Shah see the road ahead with unusual clarity, and they offer a thoughtful, provocative, and wise account of what's to come. Required reading for anyone thinking seriously about the future, and the crucial decisions that will get us there.