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Christian Dittus
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THE EFFICIENCY PARADOX

Edward Tenner

What Big Data Can't Do

A bold challenge to our obsession with efficiency--and a new understanding of how to benefit from the powerful potential of serendipity.

Algorithms, multitasking, sharing economy, life hacks: our culture can't get enough of efficiency. One of the great promises of the Internet and big data revolutions is the idea that we can improve the processes and routines of our work and personal lives to get more done in less time than ever before. There is no doubt that we're performing at higher scales and going faster than ever, but what if we're headed in the wrong direction?

The Efficiency Paradox questions our ingrained assumptions about efficiency, persuasively showing how relying on the algorithms of platforms can in fact lead to wasted efforts, missed opportunities, and above all an inability to break out of established patterns. Edward Tenner offers a smarter way to think about efficiency, showing how we can combine artificial intelligence and our own intuition, leaving ourselves and our institutions open to learning from the random and unexpected.

Edward Tenner is a historian of technology and culture and the author of OUR OWN DEVICES and WHY THINGS BITE BACK, an international bestseller that has been translated into ten languages. He is an affiliate of the Center for Arts and Cultural Policy at Princeton's Woodrow Wilson School and a Distinguished Scholar of the Smithsonian Lemelson's Center.

Edward Tenner spricht Deutsch.
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Published 2018-04-01 by Alfred A. Knopf

Comments

China: CITIC

Tenner's insightful study of the effects of information technology on society warrants close attention. (starred review) Read more...

Tenner urges us to forgive ourselves for being human. This masterful study challenges naïve assumptions that characterize our twenty-first century world of electronic hyper-efficiency. Computers, big data, and artificial intelligence are too often allowed to supersede human judgement, indeed undermine our very self-confidence as human beings. Yet, no electronic machine can match our capacity for holistic thinking, serendipity, and intuition. Such are the messy human factors needed to balance the sanitized precision and tunnel vision of our digital devices. – Arthur Molella, Director Emeritus, Smithsonian Lemelson Center

What Tenner brings is a new frame. Unlike critiquing the denizens of Silicon Valley for deepening social and economic inequality, destroying our brains or helping to undermine democratic norms (issues that seem to matter to us more than them), questioning efficiency is truly kicking the geeks where it hurts. . . . What he's really asking is that we remember that the tools we've invented to improve our lives are just that, tools, to be picked up and put down. We wield them. Read more...

As Tenner ranges among case studies from Uber to eBooks and platform revolutions, he is a clear champion not of the robot but of the human mind behind its creation, a mind far richer than any algorithm—for the time being, at least. Of a piece with recent critiques of technological overreach, and among the best of them.

Edward Tenner documents how the futurist's dream of a friction-free world has dimmed considerably Read more...

Why trying to be too efficient will make us less efficient in the long run Read more...

Though technology is making our lives ever more convenient, it also may be having the unintended effect of lowering our skill set. Read more...

The idea of a world that is ‘friction free'—the technologist's dream. Here Edward Tenner explores what that vision casts aside: from human judgment and seeing the world in shades of gray to the blessings of serendipity and all the ethical calls that algorithms can't provide. The benefits will be more than economic—they will be cultural, scientific, political, and social. Tenner holds hope for technology finding a middle way that will bring friction back into the fold: this is the rare book that doesn't want to divide optimists and pessimists. – Sherry Turkle, Abby Rockefeller Mauzé Professor of the Social Studies of Science and Technology, MIT, Author, Reclaiming Conversation: The Power of Talk in a Digital Age and Alone Together: Why We Expect More from Technology and Less from Each Other

It's a complex subject, but Tenner's smart organization and user-friendly prose style make it entirely accessible to lay readers.