MEDIATING HIGH CONFLICT DISPUTES

High conflict mediation requires a paradigm shift from traditional mediation?high conflict experts Bill Eddy and Michael Lomax show you how.

Over the past ten years the authors have been developing and practicing tips for managing high conflict clients in mediation, which is now a fully developed new method called New Ways for Mediation®. Mediating High Conflict Disputes gives all of the little tips which any mediator can use, as well as the step-by-step structure of the New Ways for Mediation method for those who want to have better control of the process in high conflict cases?or any cases.

Part 1 provides a thorough explanation of the thinking and behavior of parties with high conflict personalities, with an emphasis on what does not work and should be avoided.

Part 2 provides a detailed description of the New Ways for Mediation method, including several paradigm shifts in each step of the process for greater success. Its similarities and differences with interest-based negotiations and transformative mediation methods are explained.

Part 3 includes numerous examples describing cases with special issues in several settings, including family, workplace, and disputes involving government agencies.

Bill Eddy is the co-founder and Chief Innovation Officer of the High Conflict Institute. He pioneered the High Conflict Personality Theory (HCP) and has become an expert on managing disputes involving people with high conflict personalities. He was the Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a Licensed Clinical Social Worker therapist with twelve years' experience. He serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law in California and is a Conjoint Associate Professor with the University of Newcastle Law School in Australia.

Michael Lomax, JD is a lawyer by profession, mediator, and an international speaker/trainer. He practiced family law for over 20 years and early in his career, ceased his court practice to focus on mediation and collaborative law. Michael has conducted hundreds of mediations including family, workplace, multi-party, and court-related matters. He has significant experience leading the design and implementation of workplace conflict management programs for large organizations. Michael has developed training for government, law firms, corporations, military, law enforcement, human resources, and unions.