| Vendor | |
|---|---|
|
Fritz Agency
Christian Dittus |
| Original language | |
| English | |
IT'S ALL YOUR FAULT AT WORK
Managing Narcissists and Other High-Conflict People
The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work.
Increasingly, high-conflict peopleespecially narcissists and bulliesare showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP).
Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
Negotiation and mediation expert Bill Eddy is president of the High Conflict Institute and a certified family law specialist. Prior to becoming a lawyer, Eddy worked as a licensed clinical social worker. He speaks throughout the U.S. and internationally about high-conflict personalities and provides consultation and training on workplace issues. He is also the author of several books on managing and responding to high-conflict people, including New Ways for Work, a method for managing potentially high-conflict employees.
L.Georgi DiStefano is a licensed clinical social worker with extensive experience as a therapist, Employee Assistance provider, management consultant, and a popular speaker on workplace conflict resolution. She has authored several books and articles, and has directed mental health and substance abuse programs.
Increasingly, high-conflict peopleespecially narcissists and bulliesare showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP).
Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior.
Negotiation and mediation expert Bill Eddy is president of the High Conflict Institute and a certified family law specialist. Prior to becoming a lawyer, Eddy worked as a licensed clinical social worker. He speaks throughout the U.S. and internationally about high-conflict personalities and provides consultation and training on workplace issues. He is also the author of several books on managing and responding to high-conflict people, including New Ways for Work, a method for managing potentially high-conflict employees.
L.Georgi DiStefano is a licensed clinical social worker with extensive experience as a therapist, Employee Assistance provider, management consultant, and a popular speaker on workplace conflict resolution. She has authored several books and articles, and has directed mental health and substance abuse programs.
| Available products |
|---|
|
Book
Published 2015-02-01 by Unhooked Books |