The IT Outsourcing Guide

The outsourcing of IT is currently a 'hot topic' internationally and yet guidebooks on how, rather than whether or not to implement this difficult process are rare, despite the serious consequences of mistakes: the costs of switching back to an in-house operation are emotionally, publicly and financially high.
In this practical guide, Rob Aalders puts forward an approach which is top-down and leads form buisness goals through contracting to ongoing management, and includes contributions from key employees of large international companies such as: Commonwealth Bank, Royal Sun Alliance, Booz-Allen Hamilton, PA Consulting Group and IDC.
Pioneering in the field as one of the first texts on how to implement IT outsourcing, this is a valuable resource for anyone involved in any part or stage of the information technology outsourcing process.
You have decided that your business needs to outsource its IT requirements - this book will show you how. It:
* aims at both sides of the outsourcing divide - the host company doing the outsourcing as well as the service provider
* provides useful information for all those involved in the outsourcing of IT - auditors, lawyers and contractors as well as managers, technical staff, consulting groups and independent IT consultants
* details step-by-step guidance on how to undertake or restructure an outsourcing agreement